With over 20 years of experience in operations, account management, customer service, and business development, I bring a strong work ethic, attention to detail, and a commitment to helping businesses run efficiently. I recently earned my Freight Carrier Dispatcher and Freight Broker certifications to transition my experience into the trucking and logistics industry, where I can provide dependable dispatch and administrative support.
I can assist with load booking, load planning, carrier and shipper coordination, dispatch operations, rate negotiation, appointment scheduling, freight documentation, BOL processing, carrier packets, shipment tracking, and day-to-day communication to keep operations organized and moving smoothly. I am familiar with load boards such as DAT and Truckstop and am comfortable handling administrative tasks, data entry,
Throughout my career, I have built long-term client relationships, coordinated with multiple teams, solved operational challenges, and consistently delivered excellent service. I understand the importance of clear communication, quick response times, and staying organized in a fast-paced environment where every load and every minute matter.
I am proactive, dependable, and eager to become a valuable member of your team. Whether you need someone to support your dispatch operations, communicate with carriers and brokers, manage administrative tasks, or help keep your trucks moving efficiently, I am ready to contribute from day one while continuing to grow within the freight and logistics industry.
Experience: 10+ years
More than 20 years of building strong client relationships, resolving customer concerns, managing key accounts, and delivering excellent customer experiences across multiple industries.
Experience: Less than 6 months
Over 20 years of coordinating operations, deliveries, customer requirements, and cross-functional teams to ensure smooth and efficient business operations.
Experience: 10+ years
Highly experienced in preparing reports, quotations, maintaining records, scheduling appointments, managing emails, documentation, and providing executive-level administrative support
Experience: 10+ years
Identifying new business opportunities, prospecting clients, expanding customer accounts, and consistently driving business growth.
Experience: 5 - 10 years
Knowledgeable in supporting dispatch teams through shipment tracking, appointment scheduling, freight documentation, carrier communication, and operational coordination to keep loads moving efficiently.
Experience: 10+ years
Accurate and detail-oriented in maintaining CRM records, freight documentation, Bills of Lading (BOL), carrier packets, reports, and operational records.
Experience: 10+ years
Strong verbal and written communication skills with the ability to resolve issues quickly, coordinate multiple stakeholders, and maintain positive customer relationships in fast-paced environments
Experience: Less than 6 months
Experience: 10+ years
Managed key customer accounts, maintained long-term client relationships, tracked customer activities, and ensured high client retention through organized account management
Experience: 10+ years
Managed key customer accounts, maintained long-term client relationships, tracked customer activities, and ensured high client retention through organized account management
Experience: 5 - 10 years
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
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