Operation Manager, Sales Chat Specialist and Customer Service Representative

Experienced in delivering excellent customer service by responding to customer inquiries, resolving issues efficiently, and ensuring a positive customer experience through professional communication and problem-solving.

Over 2 years of experience building and maintaining strong client relationships through professional communication, prompt issue resolution, and consistent follow-up. Experienced in understanding client needs, addressing concerns, coordinating with internal teams, and ensuring high levels of customer satisfaction and long-term client retention.

Over 2 years of experience leading teams in a fast-paced environment by supervising daily operations, monitoring performance, assigning tasks, coaching team members, and ensuring productivity goals were met. Experienced in fostering teamwork, resolving operational issues, and maintaining high standards of efficiency and accountability.

Experienced in sales management by supporting sales operations, leading teams, tracking performance, coordinating promotional activities, and maintaining strong customer relationships to achieve business objectives.

Over 2 years of experience managing and maintaining operational data, employee records, payroll, attendance logs, and performance reports. Skilled in data organization, record accuracy, data entry, reporting, and maintaining confidential information to support efficient business operations.

Over 2 years of experience managing daily operations, supervising team performance, monitoring attendance and payroll, improving workflows, and preparing operational reports. Skilled at coordinating teams, maintaining efficiency, and ensuring smooth business operations in fast-paced environments.

Over 2 years of experience effectively managing multiple responsibilities in a fast-paced environment, including payroll processing, attendance tracking, team supervision, operational reporting, customer support, and administrative tasks. Skilled at prioritizing workloads, meeting deadlines, and maintaining accuracy while handling multiple tasks simultaneously.