Hi! I'm Kirstie, an Operations and Administrative professional with experience in reporting, data analysis, client management, and process improvement.
Over the past few years, I've worked in roles that required strong attention to detail, organization, and the ability to manage multiple priorities in fast-paced environments. My experience includes developing reporting frameworks, analyzing operational data, coordinating with cross-functional teams, and supporting business decisions through accurate and timely reporting.
Beyond operations and analytics, I also have experience in insurance and client-facing roles, where I developed strong communication skills, relationship management, and a customer-first mindset.
I enjoy understanding how things work, improving processes, and finding more efficient ways of doing things. I'm naturally curious, highly organized, and someone who takes ownership of my work. I believe that great support goes beyond completing tasks, it means helping businesses operate more effectively and making life easier for the people you work with.
Areas I can support include:
• Executive and Administrative Support
• Operations Coordination
• Calendar and
• Data Analysis and Reporting
• Process Documentation and Improvement
• Project Coordination
• CRM and Database Management
• Research and Documentation
• Client Communication and Relationship Management
• Microsoft Excel and Google Workspace
I am continuously learning and always open to new tools and processes. If you're looking for someone who is dependable, analytical, proactive, and genuinely enjoys helping businesses stay organized and grow, I'd love to connect.
Experience: 1 - 2 years
Worked in operations-focused roles involving reporting, process coordination, stakeholder management, and identifying opportunities to improve efficiency and workflows.
Experience: 1 - 2 years
Provided administrative support through documentation management, data processing, reporting, and coordinating with multiple departments and stakeholders.
Experience: 6 months - 1 year
Supported executives and cross-functional teams by managing priorities, coordinating requests, and ensuring tasks and deliverables were completed accurately and on time.
Experience: 2 - 5 years
Managed schedules, priorities, and deadlines while balancing multiple requests and time-sensitive deliverables
Experience: 2 - 5 years
Handled professional communications with internal stakeholders, clients, and external partners while ensuring timely follow-ups and resolution of inquiries.
Experience: 1 - 2 years
Analyzed large datasets and operational metrics to identify trends, provide insights, and support data-driven decision-making.
Experience: 2 - 5 years
Collaborated with clients and stakeholders by addressing concerns, providing updates, and maintaining professional working relationships.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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