I am a Customer Support Specialist with nearly 6 years of experience providing exceptional customer service through phone,
In addition to my customer service background, I have 4 months of experience as an Amazon Listing Virtual Assistant, where I assisted with creating and managing product listings, maintaining accurate product information, and supporting daily eCommerce operations. This experience strengthened my attention to detail, organization, and ability to adapt to new systems and processes.
I am also a Management Accounting graduate with a solid foundation in accounting principles, financial analysis, and business operations. While I have not yet gained professional bookkeeping experience, I am an aspiring Bookkeeper who is eager to grow in the accounting field. I am excited to apply my educational background and transferable skills while continuously expanding my knowledge by learning bookkeeping and accounting software such as QuickBooks, Xero, and other cloud-based accounting tools. I am a fast learner, highly motivated, and committed to developing my expertise through hands-on experience.
My Skills
- Customer Support (Phone,
- Amazon Product Listing
- Data Entry & Administrative Support (Basic)
- Microsoft Office (Excel, Word, PowerPoint)
- Google Workspace (Docs, Sheets, Gmail)
- Strong Written & Verbal English Communication
- Problem Solving & Conflict Resolution
- Time Management & Multitasking
- Attention to Detail
- Fast Learner & Adaptable
I am dependable, hardworking, and committed to delivering accurate, high-quality work. Whether supporting customers, assisting with administrative tasks, managing eCommerce listings, or learning new bookkeeping processes, I approach every opportunity with a positive attitude and a willingness to learn. My goal is to build long-term relationships with clients while contributing to their business success and continuously growing as a Virtual Assistant and future Bookkeeper.
I am currently seeking part-time opportunities but am also open to full-time positions for the right opportunity. I am interested in roles involving Customer Support, Virtual Assistance, Administrative Support, Amazon eCommerce Support, or Entry-Level Bookkeeping, and I look forward to contributing my skills while continuing to grow professionally.
Experience: 5 - 10 years
Leveraged nearly six years of customer service experience to provide exceptional support, resolve customer concerns efficiently, and foster positive customer relationships through effective communication and problem-solving.
Experience: Less than 6 months
Although I have not yet worked professionally in bookkeeping, my Management Accounting degree has given me a solid foundation in accounting principles. I am eager to apply what I have learned, expand my knowledge through real-world experience, and develop my skills using bookkeeping and accounting tools.
Experience: Less than 6 months
Assisted in managing Amazon product listings through Amazon Seller Central by updating product information, maintaining listing accuracy, and supporting day-to-day eCommerce operations with a detail-oriented approach.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.