"I’m an experienced professional with a strong foundation in both client relations and digital strategy. I spent almost two years honing my skills as a Social Media Manager, before moving into Customer Success, where I’ve spent the last four years focusing on client retention, growth, and satisfaction."
Experience: Less than 6 months
I bring nearly 2 years of experience as a Social Media Manager, where I built engaged communities, amplified brand voice, and translated market trends into actionable growth strategies."
Experience: 2 - 5 years
"Over the past two years as a Social Media Manager, I have honed my skills in community moderation. I don't just filter comments; I actively build relationships, handle crisis management, and ensure the brand voice remains respectful and engaging."
Experience: 5 - 10 years
"I like to say my career is built on understanding and engaging the customer. For the past 4 years, I’ve worked as a Customer Success Manager, helping clients maximize their value and solving their everyday challenges. Over the last 2 years, I expanded into Social Media Management. This allowed me to take my deep understanding of customer needs and apply it to a broader scale—creating content and campaigns that attract, retain, and truly connect with the target audience."
Experience: 2 - 5 years
Canva is one of the tools i always use.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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