Roland
Customer Service Representative / Technical Support Representative
Overview
Looking for full-time work (8 hours/day)
at $1.89/hour ($363.65/month)
Associates degree
Last Active
June 26th, 2026 (2 days ago)
Member Since
June 25th, 2026
Profile Description
Dedicated and results-driven Customer Service Representative with over 13 years of experience in delivering exceptional customer support across various industries. Since 2013, I have developed strong communication, problem-solving, and conflict-resolution skills while handling customer inquiries, complaints, and account management. I am passionate about providing excellent customer experiences, building positive client relationships, and consistently meeting performance targets. I am currently seeking a new opportunity where I can contribute my expertise, adaptability, and commitment to service excellence while continuing to grow professionally.
Top Skills
Customer Support » Technical Support
Experience: 1 - 2 years
Provided technical support for Bose audio products, including headphones, speakers, soundbars, and home entertainment systems. Diagnosed and resolved hardware, software, Bluetooth, Wi-Fi, and connectivity issues through phone, chat, and email support. Guided customers through product setup, firmware updates, and troubleshooting procedures. Processed warranty claims, replacements, and repair requests while ensuring compliance with company policies. Documented customer interactions and technical resolutions accurately using CRM systems. Maintained high customer satisfaction by delivering timely, professional, and effective support.
Office and Administration » Data Entry
Experience: 6 months - 1 year
Detail-oriented Data Entry Specialist with 1 year of experience accurately entering, updating, and maintaining data in various databases and computer systems. Skilled in managing large volumes of information while ensuring accuracy, confidentiality, and efficiency. Proficient in Microsoft Excel, Microsoft Word, Google Sheets, and data management software. Strong organizational, time management, and problem-solving skills with the ability to meet deadlines in fast-paced environments.
Customer Support » Customer Service
Experience: 5 - 10 years
I've been a customer service representative since 2013 working with companies like IBM, Amazon, AT&T, Intuit (Quickbooks DIY Payroll)
Other Skills
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Rafael, Bulacan
- Tests Taken
- IQ
- Score: 111
- Government ID
- Sign Up with Pro Account to View
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