Magie

Virtual Assistant and Customer Service

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.97/hour ($960.00/month)

Bachelor's degree

Last Active

July 19th, 2026 (yesterday)

Member Since

June 24th, 2026

Profile Description

I am a highly organized and dependable Administrative Assistant and Customer Support Professional wit h over 8 years of administrative experience and
6 years of customer service experience. Throughout my career, I have built a reputation for being proactive, detail-oriented, and committed to delivering high-quality work while maintaining professionalism in every task.

My experience includes executive and administrative support, calendar and email management, appointment scheduling, document preparation, data entry, internet research, customer communication, and process coordination. I am comfortable working independently, managing multiple priorities, and adapting quickly to new systems and workflows.

I take pride in being a fast learner with strong communication and problem-solving skills. I enjoy helping businesses stay organized, improving day-to-day operations, and ensuring tasks are completed accurately and on time. I am currently seeking a long-term opportunity where I can contribute my experience, reliability, and dedication while continuing to grow professionally.

Top Skills

Experience: 5 - 10 years

Provide comprehensive administrative and legal support to a Tennessee-based attorney by managing digital case files, organizing legal documents, coordinating schedules, and maintaining accurate records. Communicate with courts and legal offices to obtain case information and documents, assist with document preparation and filing, and handle client inquiries through phone, email, and text. Ensure efficient day-to-day office operations while maintaining professionalism, confidentiality, and attention to detail.

Experience: 5 - 10 years

With over six years of customer service experience, I have supported customers across telecommunications, wireless, and travel industries. During my two years at Tech Mahindra, I was promoted to Subject Matter Expert (SME) and later became a First Call Resolution (FCR) Scrubber, where I coached agents, ensured quality standards, and improved customer satisfaction. I have handled accounts such as Verizon, Straight Talk, and Expedia, providing exceptional support through phone, email, and issue resolution while consistently meeting performance goals.

Other Skills

Basic Information

Age
33
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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