Ellen

CX Support / Website Support

40 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.65/hour ($1,280.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

June 24th, 2026

Profile Description

Hello, my name is Ellen, and I am currently pursuing a Bachelor of Science in Exercise and Sports Science, major in Fitness and Sports Management. While continuing my studies, I have gained valuable experience in customer service through my roles supporting ---------- and Hulu customers.
These experiences helped me develop strong communication, problem-solving, and customer service skills. I learned how to handle customer inquiries, resolve concerns efficiently, provide technical assistance, and maintain professionalism even in fast-paced and challenging situations.
I would describe myself as adaptable, hardworking, and eager to learn. Being a student has taught me effective time management, discipline, and the ability to balance multiple responsibilities. My work experience has further strengthened my ability to work with diverse people, think critically, and remain calm under pressure.
As a worker, I want to be known as someone who is reliable, coachable, and committed to delivering excellent results. I am always open to feedback, quick to adapt to new environments, and motivated to continuously improve both personally and professionally. I look forward to contributing my skills while learning and growing within the company.

Top Skills

Experience: Less than 6 months

Working with the wider development team. Manage website design, SEO Marketing, Branding and Logo Design. Troubleshooting Website Issues and Account Problems. Assisted users with website creation, editing, and customization on the Wix platform. Resolved technical issues related to domains, hosting, and site functionality. Provided step-by-step guidance to help customers build and manage their websites. Answered inquiries through chat, email, and calls in a professional manner. Documented cases and followed up to ensure issue resolution. Educated users about Wix features, tools, and upgrades Maintained high customer satisfaction through clear and patient support.

Other Skills

Basic Information

Age
22
Gender
Female
Website
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Address
Tests Taken
English
B2(Upper Intermediate)
Government ID
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