Amazon FBA Specialist | E-commerce VA | SEO & Product Research Expert

Overview

Looking for full-time work (8 hours/day)

at $6.62/hour ($1,280.00/month)

Bachelors degree

Last Active

July 1st, 2026 (8 days ago)

Member Since

August 4th, 2017

Profile Description

Results-driven E-commerce and Operations Specialist with more than 10 years of combined experience in Amazon FBA, virtual assistance, customer support, sales, technical support, and digital marketing. I have worked with international clients and companies across the US and UK, helping businesses improve operations, increase sales, manage customer relationships, and optimize online store performance.

My expertise includes end-to-end Amazon Seller Central management, including FBA shipment creation, inventory reconciliation, reimbursement claims, listing optimization, keyword research, SEO, flat file uploads, account health monitoring, review management, storefront updates, promotions, and inventory forecasting. I have hands-on experience using tools such as Helium 10, Jungle Scout, Keepa, SellerAmp, Quartile, SellerApp, Walmart Seller Center, Google Workspace, and Microsoft Office.

Throughout my career, I have supported e-commerce brands through product research, online arbitrage, wholesale account management, affiliate marketing campaigns, and digital marketing strategies. I have experience handling Amazon listing issues, improving product visibility, coordinating supplier orders, managing customer feedback, and resolving seller account concerns efficiently.

In customer service and technical support roles, I served as an Amazon Customer Care Specialist, Subject Matter Expert, and Point of Contact, where I trained new hires, handled seller support cases, resolved logistics and inventory issues, processed refunds and reimbursements, and streamlined support operations. I also provided technical support for Netgear products, assisting customers with internet connectivity, router setup, troubleshooting, and remote support sessions.

My background also includes inbound billing and sales support for AT&T services, where I handled customer inquiries, billing concerns, service upgrades, technician scheduling, and account management. Earlier in my career, I worked in outbound sales and telemarketing, conducting cold calling campaigns, client qualification, debt management promotions, and claims processing for UK-based accounts.

I am known for being dependable, detail-oriented, adaptable, and proactive in solving problems. I work well independently or as part of a team and can easily adapt to fast-paced remote work environments. My goal is always to help businesses grow, improve operational efficiency, and deliver excellent customer experiences.