• Strong skills with utilizing the following applications/tools: Canva, Microsoft Office (Outlook, Word, Excel, Publication, PowerPoint, Teams), G Suite (Gmail, Drive, Meet,
Classroom, Form, Sheet, Docs).
• Led targeted team coaching sessions and huddles in partnership with Team Leaders to deliver process updates and
execute strategic action plans that prevented future performance misses.
• Pioneered the inaugural non-voice seller support e-commerce campaign in Clark, successfully expanding operations
and cross-training across multiple Lines of Business (LOB) for US and EU regions.
• Demonstrated high operational agility by seamlessly transitioning across
dynamically meet and exceed partner delivery targets.
• Recognized for a goal-oriented mindset that merges strict regulatory compliance with empathetic, high-quality
resolution of complex client demands.
Services offered:
• Digital graphic design
• Customer Service Representative
• Quality Assurance
Experience: 2 - 5 years
Adept at managing complex client demands by balancing high-level regulatory standards with empathetic, solution-oriented communication.
Experience: Less than 6 months
Expert in applying Transactional Quality frameworks and identifying process gaps to ensure strict policy adherence.
“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”
Judy Bass
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