Detail-oriented and dependable Customer Service Representative with experience in healthcare and health insurance accounts. Skilled in handling claims inquiries, benefits verification, coverage concerns, and payment processing. Knowledgeable in medical terminology and data privacy standards, with a strong ability to resolve customer issues efficiently. Proven track record of delivering high-quality service in fast paced, high-volume environments
Experience: 2 - 5 years
Assisted members with health insurance inquiries including claims, benefits, eligibility, coverage details, prior authorizations, and doctor's appointments. Verified member information and processed requests in accordance with data privacy standards Resolved billing and payment concerns accurately and efficiently Handled high-volume inbound calls while maintaining quality service and professionalism Documented customer interactions and updates in system records
Experience: 2 - 5 years
“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.