I am Harvey J. Roa, a customer service professional with over 10 years of experience in the BPO and customer support industry. My background includes financial services, telecommunications, healthcare support, sales support, car finance, and e-commerce customer service. Throughout my career, I have developed strong communication, problem-solving, and technical support skills while working with international clients and customers.
Most recently, I worked as a Virtual Assistant for an e-commerce company, handling customer support through Shopify, Zendesk, and Chatty. I am passionate about delivering excellent customer experiences, learning new skills, and contributing to the success of the organization I work for.
Experience: 2 - 5 years
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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