Detail-oriented professional with 3+ years of experience in customer service and hotel reservations, specializing in travel bookings, customer support, and problem resolution. Skilled in Microsoft Excel, data management, graphic design, and digital illustration. Passionate about leveraging AI tools and technology to improve productivity and efficiency. Known for strong communication skills, creativity, adaptability, and a commitment to delivering high-quality results.
Experience: 2 - 5 years
Customer Service Associate (BPO) with 3 years of experience in the travel industry, assisting customers with travel bookings, itinerary changes, cancellations, and inquiries. Skilled in resolving customer concerns, providing accurate travel information, processing reservations, and delivering exceptional customer service while meeting quality and performance targets.
Experience: 1 - 2 years
Microsoft Excel: Proficient in data entry, spreadsheet management, formulas, charts, and data analysis.
Experience: 5 - 10 years
Passionate about drawing with experience creating detailed sketches and illustrations as a personal skill, demonstrating creativity, patience, and attention to detail. Also a self-taught digital artist with experience creating original digital illustrations and designs, demonstrating creativity, attention to detail, and proficiency with digital art software
Experience: 6 months - 1 year
Self-taught in AI tools, with experience using artificial intelligence to improve productivity, research, content creation, and workflow efficiency.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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