Rodel

Tech-Savvy Virtual Assistant | Customer Service & Technical Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelor's degree

Last Active

July 3rd, 2026 (7 days ago)

Member Since

June 18th, 2026

Profile Description

Top Skills

Office and Administration » Administrative Support

Experience: Less than 6 months

Provided frontline IT support and troubleshooting for 50+ office staff members, translating complex technical issues into easy-to-understand solutions.

Office and Administration » Communication

Experience: Less than 6 months

Resolved an average of 35+ technical support tickets weekly, maintaining a 98% end-user satisfaction rate by utilizing active listening and targeted questioning.

Office and Administration » Time Managment

Experience: Less than 6 months

Orchestrated 3 concurrent high-stakes projects with overlapping deadlines, utilizing Agile sprint planning and daily prioritization matrices to deliver all milestones 48 hours ahead of schedule, increasing departmental throughput by 18%.

Other Skills

Office and Administration » Adaptability

Experience: Less than 6 months

Thrives in high-ambiguity, fast-evolving landscapes; recognized as the go-to person for crisis management and rapid cross-functional re-organization, turning sudden disruptions into strategic advantages.

Office and Administration » Problem Solving

Experience: Less than 6 months

Identified workflow bottlenecks in the data entry process and designed a new quality control checklist, which reduced human data errors by 30% and improved team productivity.

Basic Information

Age: 22

Gender: Male

Website: Sign Up with Pro Account to View

Address: Cuyapo, Nueva Ecija

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”