Glenda
General Virtual Assistant with Sales and CSR Skills
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.97/hour ($960.00/month)
Bachelor's degree
Last Active
July 6th, 2026 (3 days ago)
Member Since
June 17th, 2026
Profile Description
Highly organized, growth-oriented, and proactive Professional with over 5 years of combined experience in high-level administrative support, account management, and client relations for US and international clients. Proven track record of managing complex schedules, driving cross-functional collaboration, and maintaining meticulous data accuracy across multiple CRMs. Exceptional communicator adept at handling high-stress situations, optimizing operational workflows, and delivering executive-level support to foster business growth.
Top Skills
Customer Support » Sales Support
Experience: 1 - 2 years
Utilized Salesforce CRM to provide customer support for travelers by assisting with tour reservations, hotel recommendations, itinerary changes, and booking cancellations. Delivered personalized sales and upselling opportunities by recommending upgraded travel packages and services based on customer needs. Efficiently resolved customer concerns, including refunds, rebookings, and travel-related complaints, while maintaining empathy, professionalism, and attention to detail. Maintained accurate customer and booking records, collaborated with internal teams to coordinate travel arrangements, and managed customer interactions across multiple channels to ensure seamless travel experiences and high levels of customer satisfaction.
Other Skills
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Naga City, Camarines Sur
- Tests Taken
- IQ
- Score: 121
- Government ID
- Sign Up with Pro Account to View
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