Overview
Looking for any work (8 hours/day)
at $4.49/hour ($864.00/month)
Bachelor's degree
Last Active
June 26th, 2026 (yesterday)
Member Since
June 17th, 2026
Profile Description
Detail-oriented and client-focused professional with over 2 years of combined experience in customer service and legal administrative support. I bring a unique blend of retail/e-commerce expertise and legal industry knowledge, allowing me to communicate clearly, manage sensitive information with discretion, and deliver consistent results in fast-paced environments.
In my role as a Customer Service Representative supporting Walmart's e-commerce operations, I handled high-volume customer inquiries, resolved order disputes, processed returns and refunds, and maintained positive client relationships in a remote setting. I developed strong multitasking and communication skills while consistently meeting service-level expectations.
As a virtual support specialist for a Personal Injury Law Firm for nearly 2 years, I gained hands-on experience in a high-stakes legal environment — managing client communications, organizing case files, coordinating with attorneys and medical providers, and handling sensitive documentation with strict confidentiality. This role sharpened my attention to detail, empathy for clients going through difficult situations, and ability to manage multiple cases simultaneously without missing deadlines.
Top Skills
Customer Support » Customer Service
Experience: 1 - 2 years
Tracking packages, resolving shipping delays, handling missing or damaged items. Following strict company policies while keeping the customer satisfied. De-escalating upset customers and turning a negative experience into a positive one. Managing multiple channels often at the same time.
Professional Services » Legal Services » Case Management
Experience: 1 - 2 years
Gathering initial information from injured clients, recording details of the incident, and maintaining ongoing communication throughout the process. Keeping track of medical records, police reports, insurance documents, demand letters, and legal correspondence in an orderly, retrievable system.
Office and Administration » Multitasking
Experience: 1 - 2 years
Other Skills
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Nabunturan, Davao de Oro
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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