Overview
Looking for any work (6 hours/day)
at $6.66/hour ($960.00/month)
Bachelor's degree
Last Active
June 27th, 2026 (today)
Member Since
June 17th, 2026
Profile Description
Experienced and dedicated professional with over 13 years of consistent career growth in both Technical and Financial support within prominent multinational companies in the Philippines. Most recently, as a Complaint Case Manager at Citibank, I specialize in resolving complex, escalated issues regarding credit card products, blending deep financial expertise with advanced analytical skills to deliver effective and compliant solutions. Prior to that, I built a strong foundation in technical problem-solving at Sitel, developing a keen eye for detail and a customer-centric approach. Seeking challenging opportunities where I can leverage my diverse background to drive operational excellence and exceptional client satisfaction.
Top Skills
Office and Administration » Creative Problem Solving
Experience: 10+ years
Ability to quickly adapt to shifting regulatory policies, complex financial products, and evolving technical workflows
Office and Administration » Flexibility
Experience: 10+ years
Proven track record of seamlessly transitioning across diverse domains (from Tech Support at Sitel to Financial Compliance at Citibank) while maintaining peak performance.
Other Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Strong foundation in troubleshooting, technical support, and root-cause analysis.
Office and Administration » Leadership
Experience: 5 - 10 years
Adept at bridging the gap between technical nuances and financial clarity for diverse stakeholders. Dedicated to maintaining high client satisfaction and empathy under high-pressure scenarios. Trusted to handle sensitive accounts and escalation channels for prominent global brands.
Basic Information
- Age
- 36
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Infanta, Pangasinan
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.