Social Media Manager | Customer Service | General VA

I provide excellent customer service by responding to inquiries, resolving issues efficiently, addressing customer concerns, and ensuring a positive experience through clear and professional communication.

As a Social Media Manager for a local car rental business, I create and schedule content, engage with followers, monitor account performance, and implement strategies to increase brand awareness, audience engagement, and online growth across social media platforms such as Facebook and Tiktok.

I create simple and visually appealing graphics for social media, marketing materials, and presentations using design tools while ensuring brand consistency and clear communication.

I manage and organize emails by prioritizing messages, responding to inquiries, filtering spam, scheduling follow-ups, and ensuring timely communication to maintain an efficient and organized inbox.