Jaypee

Payments & Fraud Operations Specialist | Customer Service Specialist

70 ID PROOF
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Overview

Looking for any work (9 hours/day)

at $6.64/hour ($1,440.00/month)

Bachelor's degree

Last Active

July 6th, 2026 (5 days ago)

Member Since

June 15th, 2026

Profile Description

Analytical and detail-oriented Statistics graduate with over 9 years of foundational expertise in igaming/casino operations, high-volume payment processing, risk management, and advanced customer care. Proven track record in dismantling complex fraud networks, conducting accounts reconciliation, and managing high-tier client escalations. Expertly balances strict KYC/AML policy compliance with a solution-oriented, empathetic communication style to optimize platform security while maximizing consumer trust and retention.


CORE COMPETENCIES
• Payments & Financial Operations: High-Volume Deposit & Withdrawal Auditing, Accounts Reconciliation, Payment Gateway Management, Financial Trend Analysis.
• Fraud & Compliance Risk: Fraud Technique Identification, Behavioral Pattern Mapping, KYC/AML Verifications, Chargeback Prevention.
• Customer Service Excellence: High-Tier Escalation Management, Client Liaison, Conflict De-escalation, Cross-Functional Communication.
• Technical & Analytical Skills: Statistical Data Modeling, Advanced Data Accuracy, Profit Optimization, Intermediate Excel.

Top Skills

Office and Administration » Data Entry

Experience: 5 - 10 years

Customer Support » Customer Service » Fraud detection

Experience: 2 - 5 years

Customer Support » Customer Service » Payment Processing

Experience: 5 - 10 years

Other Skills

Office and Administration » Admin Data Processing

Experience: Less than 6 months

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 1 - 2 years

Office and Administration » Data Management

Experience: Less than 6 months

Basic Information

Age
37
Gender
Male
Website
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Address
Caloocan City, Metro Manila
Tests Taken
None
Government ID
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