Kenny
Customer Service, chat support and email support,
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.33/hour ($1,024.00/month)
Associates degree
Last Active
June 24th, 2026 (4 days ago)
Member Since
June 15th, 2026
Profile Description
Multi-Channel Customer Service Specialist | Healthcare & Utilities Accounts
Result-driven Customer Support Professional with 5 years of experience delivering high-quality chat, voice, and
Top Skills
Customer Support » Healthcare
Experience: 1 - 2 years
Member assistance — Skilled in guiding members through phone calls and chat regarding claims, eligibility, and coverage inquiries. Provider coordination — Experienced in contacting doctors, providers, and nurses when needed to ensure accurate and timely resolution. HIPAA compliance — Well-trained in HIPAA-mandated practices, ensuring confidentiality and compliance in all communications. Multi-channel communication — Proficient in managing high-volume interactions across phone, chat, and remote collaboration tools such as Slack and Microsoft Teams. Quality results — Consistently achieved 95%+ CSAT scores through efficient resolution of complex medical claims and member inquiries.
Other Skills
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Antipolo, Rizal
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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