Overview
Looking for full-time work (8 hours/day)
at $8.29/hour ($1,600.00/month)
Not Specified
Last Active
July 7th, 2026 (3 days ago)
Member Since
June 14th, 2026
Profile Description
Detail-Oriented Administrative & Customer Support Professional | Quality Assurance | Operations Support
I am a customer support and quality assurance professional with over 9 years of experience helping global businesses deliver exceptional customer experiences and improve operational performance. Throughout my career, I have worked with clients from the United Kingdom, Singapore, Australia, India, the United Arab Emirates, Hong Kong, the Netherlands, and Spain.
I started my career as a Customer Care Representative, where I consistently achieved high Customer Satisfaction (CSAT) scores through excellent customer service and problem-solving. I was later promoted to Quality Analyst, conducting quality audits across phone, chat,
After being promoted to Quality Lead, I managed and mentored a team of Quality Analysts, prepared executive reports, analyzed performance data, facilitated meetings with stakeholders, maintained documentation, and partnered with operations leaders to improve business performance through data-driven recommendations.
Top Skills
Office and Administration » Calendar Management
Experience: 5 - 10 years
Office and Administration » Administrative Support
Experience: 5 - 10 years
Provided administrative support through report preparation, documentation, data management, meeting coordination, stakeholder communication, and maintaining accurate records while supporting daily operations and quality initiatives in a fast-paced environment.
Office and Administration » Critical Thinking
Experience: 10+ years
Other Skills
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 104
- DISC
- Dominance: 39%
- Influence: 16%
- Steadiness: 27%
- Compliance: 18%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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