E-Commerce | Executive Virtual Assistant

As the Executive Virtual Assistant for Sophie Herman, I supported the daily operations of her online fashion boutique on Shopify in a fast-paced remote environment. My primary responsibilities centered on basic storefront management, including uploading new items, updating descriptions, and handling data encoding to ensure accurate product information. I routinely monitored inventory levels to keep track of stock and assisted with processing customer orders efficiently. Additionally, I helped set up basic promotional campaigns and addressed routine customer inquiries to support an active online presence. By focusing on these essential administrative tasks and fixing listing errors quickly, I provided reliable daily support that kept the digital workspace organized and running smoothly. This role allowed me to build foundational e-commerce skills, adapt quickly to platform routines, and maintain a consistent daily workflow that directly contributed to the store's efficient day-to-day operations.

​I help entrepreneurs and small business owners streamline their daily operations by handling the foundational administrative tasks that keep a business running smoothly. As an adaptable quick learner with a hospitality background, I focus on delivering efficient, high-quality results every day.

I have hands-on experience as a freelance Amazon Virtual Assistant managing backend operations and digital storefront maintenance for fast-paced retail brands. In this role, I routinely handled storefront maintenance by uploading new products, updating listings, and executing precise data encoding to ensure flawless accuracy across all product descriptions. To maintain a seamless operational workflow, I actively monitored daily sales logs and stock levels to prevent out-of-stock issues. Additionally, I served as a reliable point of contact for customer inquiries—resolving routine issues quickly to protect buyer satisfaction—while systematically organizing digital workspace records and identifying website errors to minimize mistakes and support steady brand growth.

In my role as Shopify Virtual Assistant with Genesis by Isobel Hernandez, I supported the daily ecommerce operations for a startup specializing in handmade goods. My primary responsibilities focused on basic storefront maintenance, which included uploading new products, writing simple descriptions, and keeping the website organized. I assisted with processing customer orders, monitoring stock levels to prevent delivery delays, and responding to routine customer inquiries. Additionally, I helped coordinate minor promotional tasks and worked alongside the marketing team to handle basic social media postings. As a quick learner entering this remote space, I adapted immediately to the daily platform workflow and administrative routines. My organized approach to managing these foundational tasks ensured that the digital storefront remained up to date, providing the essential, steady support needed to keep the operations running smoothly and efficiently