I have experience in social media content creation through academic projects, internship work, and media-related activities. I use Canva to design posters, infographics, newsletters, and social media visuals for digital platforms. During my internship at a radio station, I supported live broadcasts and Facebook Page content, including Facebook Live sessions, where I helped engage audiences in real time. I also have experience in content production and storytelling through my background in communication and broadcasting, where I handled live disc jockeying and news broadcasting. I am familiar with creating content for platforms such as Facebook, Instagram, and TikTok, including understanding basic trends, engagement strategies, and visual storytelling for short-form content.

I worked as an English Customer Service Representative in an order-taking role at Wonders Corporation. My responsibilities included directly communicating with customers, handling inquiries, processing requests, reservations, and assisting with payment-related concerns. I ensured accurate order-taking and maintained clear and professional communication throughout customer interactions. When concerns required additional assistance or clarification, I coordinated with Chinese assistants who further communicated with clients to resolve issues. This role developed my communication skills, attention to detail, patience, and ability to work in a fast-paced, customer-focused environment while ensuring smooth coordination between teams and clients.

I have experience using Canva for academic and multimedia projects, including creating posters, infographics, newsletters, and social media content. I also used Canva to support visual materials during my internship and communication-related tasks. I am familiar with layout design, typography, and creating visually engaging content for digital platforms. I continue to improve my skills in designing content for social media and marketing use.

I have experience using CapCut for editing short-form video content such as social media-style clips and academic multimedia projects. I am familiar with both basic and intermediate editing tools including cutting clips, adding texts, transitions, overlays, masks, and keyframes. I also have experience adjusting timing and pacing to improve storytelling and engagement in videos. Through my communication background and media-related experience, I have developed an understanding of creating engaging visual content for digital platforms such as TikTok and Instagram Reels.