Anthony

Sr. Analyst Performance Monitoring

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.78/hour ($1,120.00/month)

Bachelors degree

Last Active

July 13th, 2026 (9 days ago)

Member Since

June 10th, 2026

Profile Description

Results-driven Quality Assurance professional with over 10 years of experience in Quality and service operations. Proven track record in performance monitoring, agent coaching, and driving behavior-based quality improvements. Skilled in leading escalations, managing cross-functional teams, and aligning service delivery with organizational objectives. Adept at identifying process gaps, implementing corrective actions, and improving close rates and customer satisfaction metrics.

Top Skills

Other Skills

Basic Information

Age
33
Gender
Male
Website
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Address
Pandacan, Manila, Manila
Tests Taken
IQ
Score:  96
English
B2(Upper Intermediate)
Government ID
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