A college graduate pursuing a part-time Virtual Assistant opportunity, with proven experience in administrative assistance and customer service, and strong attention to detail and communication skills.
Experience: 6 months - 1 year
• Managed customer accounts including billing concerns, disputes, and account maintenance • Provided technical support for internet, television, telephone, and mobile services • Handled sales of devices and service upgrades based on customer needs • Resolved customer issues efficiently through troubleshooting and problem analysis
Experience: 2 - 5 years
• Prepared financial reports, statements, and budget summaries • Ensured accurate and timely disbursement of funds • Maintained organized financial records and documentation for transparency • Monitored expenditures and ensured alignment with allocated budgets
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