Jasper

Workforce Management Analyst | Real-Time Operations, Scheduling & Data Reporting

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

June 24th, 2026 (yesterday)

Member Since

June 9th, 2026

Profile Description

Workforce Management Analyst with 10+ years of experience in real-time operations, scheduling, forecasting, performance reporting, data analysis, and process automation. Skilled in Excel, VBA macros, workforce planning, adherence management, dashboard creation, and operational reporting. Experienced with Verint, IEX, Aspect WFM, Genesys, and Microsoft Office.

Top Skills

Experience: Less than 6 months

Advanced Excel user with experience in reporting, dashboard creation, data validation, complex formulas, and VBA macro automation to improve productivity and reporting accuracy.

Experience: Less than 6 months

Experienced in analyzing operational data, identifying trends, creating performance reports, and providing actionable insights to improve business outcomes.

Experience: Less than 6 months

10+ years of experience in workforce planning, scheduling, real-time monitoring, adherence management, and staffing optimization across multiple lines of business.

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Created and optimized workforce schedules, shift bids, vacation planning, staffing recommendations, and schedule adherence processes.

Basic Information

Age
36
Gender
Male
Website
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Address
Bulacan, Bulacan
Tests Taken
None
Government ID
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