Hi!
I’m a customer service professional with experience in banking and insurance. I worked as a Retail Online Banker with Teleperformance, helping customers with their accounts, resolving concerns, and providing excellent service. This role taught me how to multitask, communicate effectively, and handle challenging situations with professionalism.
I also spent nearly two years with EXL Services, where I assisted with claims filing and customer support. Through these experiences, I developed strong attention to detail, organizational skills, and a genuine passion for helping people.
I’m comfortable with administrative tasks such as
I am proficient with
*Customer Support (Inbound or Outbound calls)
*Data Entry
*Administration tasks like
*Online Research
*Google Workspace
I enjoy helping businesses stay organized and providing support that makes a difference. If you’re looking for someone who is reliable, professional, and easy to work with, I’d love the opportunity to be part of your team!
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Experience: 1 - 2 years
I worked as a First Notice of Loss agent with Allstate Insurance assisting customers into filing their insurance claims. I developed my strong attention to detail while providing empathy during stressful situations.
Experience: 2 - 5 years
Experienced customer service representative, specifically worked with JP Morgan And Chase Bank, and Allstate Insurance. I have 3 years of experience in delivering efficient support, improving customer satisfaction, and conflict resolution. Committed to identifying customer needs and providing effective resolutions, enhancing satisfaction and loyalty. Looking to leverage my customer service expertise to contribute to a dynamic team and to further grow professionally.
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