Jennifer
Certified Xero Bookkeeper Virtual Assistant | AdministrativeTeam Leader | Medica
Overview
Looking for full-time work (8 hours/day)
at $4.13/hour ($800.00/month)
Bachelor's degree
Last Active
July 16th, 2026 (7 days ago)
Member Since
June 6th, 2026
Profile Description
I am a results-driven professional with 7 years of experience in healthcare administration, customer service, and team leadership. Recently, I completed a intensive 40-hour Xero Bookkeeping training program to combine my strong office management background with digital financial skills.
I help business owners save time and protect their bottom line by keeping operations organized and financial records up to date. Whether you need an administrative leader, a reliable customer support specialist, or a detailed bookkeeper, I am ready to step in and support your business growth.
(Core Skills & Services)
Xero Bookkeeping & Reconciliation: Bank/credit card matching, income/expense tracking, and data accuracy.
Accounts Payable & Receivable (AP/AR): Managing bills, sending invoices, and vendor/client communication.
Financial Reporting: Generating clean Profit & Loss statement, Balance Sheets, and Cash Flow reports.
Admin & Team Leadership: Managing schedules, creating SOPs, streamlining workflows, and leading teams.
Customer Service: High-level communication, problem-solving, and handling sensitive data securely.
Why Hire Me?
I am highly organized, detail-oriented, and adaptable. I bring a unique mix of leadership maturity and fresh bookkeeping skills to ensure your daily operations and financial records run smoothly.
Top Skills
Accounting » Bookkeeping
Experience: Less than 6 months
Customer Support
Experience: Less than 6 months
Accounting » Financial Accounting » Financial Analysis
Experience: Less than 6 months
Office and Administration » Attention to Detail
Experience: Less than 6 months
Office and Administration » Adaptability
Experience: Less than 6 months
Accounting » Accounts Receivable » Billing
Experience: Less than 6 months
Accounting » Bank Reconciliation
Experience: Less than 6 months
Office and Administration » Communication
Experience: Less than 6 months
Accounting » Invoicing
Experience: Less than 6 months
Accounting » General Ledger
Experience: Less than 6 months
Office and Administration » Team Leadership
Experience: Less than 6 months
I worked as a Customer Representative for two years, handling walk-in patients for laboratory services, scheduling, releasing of results, and addressing complaints. After three years with the company, I was promoted to the Administrative Office, where I handled various company services, including resolving customer concerns and complaints. In 2023, I was promoted to Team Leader of the Contact Center Department, where I oversee patient hotline inquiries, email and Viber communications, home service laboratory coordination, and Facebook inquiries. I have developed the following skills: - Strong communication skills - Non-voice social media management - Proficiency in Microsoft Office for monthly reporting and proposals - Creation of standard operating procedures, guidelines, and work instructions - Ability to achieve the department’s quality objectives - Managed internal department concerns and external customer complaints - Results-driven mindset - Schedule and meeting management - Attention to detail - Ability to read doctors’ orders and process insurance LOA approvals
Office and Administration » Multitasking
Experience: Less than 6 months
Other Skills
Accounting » Accounts Receivable
Experience: Less than 6 months
The skills were part of the Syn2VA masterclass.
Accounting » Xero
Experience: Less than 6 months
I recently completed an intensive Xero Bookkeeper Masterclass at Sync2VA and received a Certificate. Through the tool, I managed how to navigate and perform daily transactions as a book keeper.
Accounting » Accounts Payable
Experience: Less than 6 months
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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