Medical Biller, Customer Service Advocate

Highly organized and proactive Administrative Assistant with strong experience providing administrative, operational, and customer support in fast-paced environments. Skilled in calendar management, email correspondence, data entry, document preparation, record keeping, scheduling, and coordinating day-to-day office operations. Proficient in managing multiple priorities, maintaining accurate records, and ensuring tasks are completed efficiently and on time. Recognized for excellent communication, attention to detail, problem-solving abilities, and a professional approach to supporting teams, clients, and organizational goals while maintaining confidentiality and accuracy.

Dedicated and detail-oriented Insurance Support Specialist with experience handling insurance verification, benefits investigation, claims follow-up, prior authorization coordination, payment inquiries, and denial resolution. Skilled in communicating with insurance carriers, providers, and patients to ensure accurate claim processing and timely reimbursement. Strong understanding of commercial insurance plans, Medicare, Medicaid, and managed care policies, with the ability to interpret coverage details and explain benefits clearly. Known for excellent problem-solving abilities, strong customer service skills, and a commitment to maintaining accuracy, efficiency, and compliance in fast-paced healthcare environments.

Results-driven Medical Billing Specialist with experience managing the full revenue cycle, including insurance verification, claim submission, payment posting, denial management, accounts receivable follow-up, and claim appeals. Proficient in working with commercial insurance plans, Medicare, Medicaid, and managed care organizations to ensure accurate claim processing and timely reimbursement. Strong knowledge of CPT, ICD-10, and HCPCS coding principles, payer guidelines, and healthcare billing regulations. Recognized for maintaining high accuracy, meeting productivity targets, resolving complex billing issues, and delivering excellent provider and patient support while maximizing revenue recovery and reducing claim denials.

Reliable and detail-oriented Virtual Assistant with experience providing remote administrative, customer service, and operational support to businesses and professionals. Skilled in email and calendar management, data entry, internet research, document preparation, customer communication, appointment scheduling, and project coordination. Proficient in using productivity and collaboration tools to streamline workflows and maintain organized records. Known for strong time management, adaptability, and the ability to work independently while delivering accurate, high-quality results. Committed to helping clients improve efficiency, stay organized, and achieve their business objectives through dependable and proactive support.