I’m a Technical Support and Customer Service professional with 16 years in IT helpdesk, L2 troubleshooting, and client operations across fintech, telecom, and insurance. I’ve led assistance teams, handled complex escalations, and improved turnaround times while keeping SLAs, quality, and compliance on track.
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.