Administrative Support | Data Entry | Email Management

Maintained and organized employee records and 201 files Scheduled interviews, orientations, and training sessions Coordinated with managers and supervisors regarding staffing needs Prepared and processed HR documents Processed payroll-related documents and ATM requests Encoded and updated employee information in the HR system Managed filing systems and ensured accurate documentation Assisted in onboarding and employee orientation Monitored and tracked employee records and requirements Provided general administrative support to the HR department

Entered large volumes of data accurately into the system Reviewed and verified information before encoding Maintained accurate and up-to-date records Organized and managed digital files and documents Updated existing records with new information Ensured data accuracy and confidentiality Corrected data entry errors when identified Processed forms and encoded information efficiently Met deadlines while maintaining a high level of accuracy Performed general administrative and clerical support tasks related to data management

Assisted customers by answering inquiries and providing accurate information Responded to customer concerns in a professional and timely manner Conducted customer surveys and collected feedback Maintained a friendly, patient, and positive attitude during interactions Resolved basic customer issues and escalated complex concerns when necessary Ensured customer satisfaction by providing quality service Accurately documented customer information and survey responses Followed company policies and procedures during customer interactions Demonstrated active listening and effective communication skills Built positive relationships with customers through respectful and courteous service