Joanna

E-Commerce Virtual Assistant | Customer Service |Social Media Management| Order

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

High school diploma

Last Active

July 8th, 2026 (2 days ago)

Member Since

June 3rd, 2026

Profile Description

Hi, my name is Joanna! I help Facebook-based live selling and social commerce businesses run smoothly behind the scenes — from the ---------- nt a customer comments "shop" to the ---------- nt their order ships.

With 3 years of hands-on experience, I manage:

• Live Selling Support — real-time order tagging, inventory tracking, and post-live buyer follow-up
• Customer Service — Meta Business Suite inquiry management with under 1-minute response times
• Order & Invoice Processing — ~50 invoices/month, accuracy-checked
• Social Media Management — content scheduling and community engagement across 3 Facebook pages
• Content Creation — Canva & CapCut for live session promos and product showcases
• Supplier Coordination — order tracking and communication via WeChat and Google Sheets

I'm looking for a long-term role with a growing e-commerce or social selling business where I can bring this end-to-end experience and keep building new skills as the business scales.

I'd love to learn more about your business and how I can help it grow — feel free to send me a message, I'd be happy to chat!

Top Skills

Experience: 2 - 5 years

Scheduling and posting across multiple Facebook pages.

Experience: 2 - 5 years

Responding to inquires via Meta Business Suite, accepting orders, resolving concerns quickly.

Other Skills

Experience: Less than 6 months

Basic photo editing using Canva for products/templates posts.

Experience: Less than 6 months

Basic video editing using CapCut for product posts.

Basic Information

Age
26
Gender
Female
Website
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Address
Baras, Rizal
Tests Taken
None
Government ID
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