Richelle

Customer Service / Appointment Setter/ Fraud Analyst

40 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $2.66/hour ($512.00/month)

Bachelor's degree

Last Active

July 6th, 2026 (5 days ago)

Member Since

June 3rd, 2026

Profile Description

Experienced in Customer Service, Appointment Setting, and Fraud Analysis, with a strong ability to communicate effectively, resolve customer concerns, manage appointments, and identify potential fraud risks. Detail-oriented, organized, and committed to delivering excellent customer experiences while supporting business growth and operational efficiency.

Top Skills

Experience: 1 - 2 years

• Handled high-volume inbound inquiries related to orders, returns, and account management. • Resolved customer complaints with empathy and efficiency, maintaining high satisfaction ratings. • Processed transactions, refunds, and escalations in compliance with company policies. • Recognized for consistent performance and promoted to Fraud Analyst role.

Experience: 6 months - 1 year

• Scheduled and confirmed client appointments for medical spa services, ensuring optimal booking efficiency. • Provided detailed information on available treatments and promotions to prospective clients. • Maintained organized client records and coordinated with the clinical team for seamless service delivery.

Experience: 1 - 2 years

• Investigated suspicious transactions and potential fraudulent activities on e-commerce accounts. • Analyzed account patterns and flagged anomalies to prevent financial losses. • Collaborated with cross-functional teams to implement fraud prevention strategies and update risk protocols. • Generated detailed reports on fraud trends to support business decision-making.

Other Skills

Basic Information

Age
25
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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