Charmaine
Quality Assurance & Operations Manager
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $11.26/hour ($2,181.82/month)
Bachelors degree
Last Active
July 17th, 2026 (6 days ago)
Member Since
July 26th, 2017
Profile Description
Dynamic leader with 10+ years of experience optimizing support ecosystems. Specializing in identifying systemic operational gaps through data-driven quality auditing and building the SOPs, automated tools, and workflows to fix them. Proven track record of bridging the gap between Support, Engineering, and Business Intelligence to drive agent performance and lead-lifecycle efficiency in fast-paced, remote environments.
Top Skills
Professional Services » Management Services » Sales Management
Experience: 5 - 10 years
Project Management
Experience: 2 - 5 years
Office and Administration » Google Sheets
Experience: 2 - 5 years
Other Skills
Basic Information
- Age
- 46
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 40
- Influence: 39
- Steadiness: 16
- Compliance: 5
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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