CUSTOMER SUPPORT SPECIALIST/CUSTOMER SERVICE/ADMIN ASSISTANT/DATA ENTRY/TECH SUPPORT

I have experience handling customer concerns over the phone, where I assisted customers with inquiries, complaints, and service-related issues. I am comfortable speaking with different types of customers and making sure I understand their concerns clearly before providing the right solution.

I’ve worked in the BPO industry for several years handling customer service through calls, chat, and email. Most of the time I deal with different customer concerns, so I’ve learned how to think fast and solve problems on the spot while staying calm and professional. I also handle data entry and admin tasks, so I’m used to fixing errors, organizing details, and making sure everything is accurate and updated. On top of that, I help manage our small dressed chicken business, where I handle day-to-day operations and deal with customer needs, which also helped me improve my problem-solving and decision-making skills. I’m someone who doesn’t panic easily and always tries to find a practical solution.

I have experience in data entry and encoding work from my time in the BPO industry, where accuracy and speed are really important. I’m used to handling large amounts of information, updating records, and making sure everything is correct and organized. I also do admin tasks like email handling, scheduling, and file management. Aside from that, I help manage our small dressed chicken business, where I handle day-to-day records and customer transactions. These experiences taught me to be detail-oriented, efficient, and careful with every task I do.

I have experience handling basic office administrative tasks such as data entry, organizing documents, managing emails, and assisting with daily office work. I am familiar with Microsoft Office applications and I am comfortable working in an organized and fast-paced environment. I am still gaining more professional experience but I am confident in my ability to learn quickly and support administrative tasks effectively.