I spent 9 years inside BrightLocal — the world's leading local SEO platform — growing from frontline support to managing teams, quality assurance, and revenue operations. I know local SEO from the inside, not just from using the tools.
Over the years, I've led multiple CS sub-teams, built hiring and training processes from the ground up, designed KPI frameworks, and coached staff through performance improvement. Most recently, I moved into a Revenue Operations role where I work on HubSpot CRM migration, lead qualification, and payment reconciliation.
I'm comfortable working independently, managing priorities without hand-holding, and communicating clearly with both teammates and management. I've worked across time zones and adapted to shifting responsibilities throughout my career.
What I bring:
Team leadership and people management
Citation Management
Google Business Profile
Quality assurance and ticket evaluation
Hiring, training, onboarding, and coaching
KPI tracking and performance reporting
HubSpot, Zendesk, Intercom, and MS Office
Revenue operations and data support
I'm looking for a remote role where I can contribute meaningfully — whether that's in operations, customer success, support leadership, Citation Management or SEO related field.
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.