Experience: 1 - 2 years
I have worked as a customer service representative with 2 years of experience across 2 companies. I handled outbound calls to assist customers with payment collections, billing concerns, and account follow-ups. Also managed chats and emails for accommodation support in addressing booking inquiries, cancellations, and guest concerns. Skilled in clear communication, negotiation, problem-solving, and maintaining customer satisfaction while meeting targets. Known for staying calm under pressure and turning difficult conversations into positive outcomes.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.