Dedicated and detail-oriented administrative and healthcare support professional with extensive experience in customer service, scheduling, administrative coordination and healthcare support. Experienced in handling US healthcare accounts, appointment scheduling, patient communication and prescription benefit inquiries.
Completed Medical Virtual Assistant training with knowledge in EMR/EHR systems, insurance verification, medical billing, SOAP notes, and HIPAA compliance. Seeking a work-from-home Medical VA or Administrative VA position where strong organizational, communication, and customer service skills can contribute to business success.
Experience: Less than 6 months
I have nearly five years of US healthcare BPO experience handling insurance verification, claims inquiries, benefits checking, provider coordination, and patient support. I also have more than 10 years of administrative experience, which helped me develop strong organizational and multitasking skills. Combined with my Medical Virtual Assistant training, I am confident in supporting healthcare providers with scheduling, patient communication, documentation, and other administrative tasks while maintaining professionalism and HIPAA compliance.
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