Administrative and operations support

I first used Microsoft Excel in college, although only occasionally. However, I became highly proficient in Excel during my previous role in the logistics industry, where I worked from July 2023 to May 2026. Excel was one of my primary tools for managing and analyzing operational data. I used it to monitor inbound and outbound parcel volumes, courier performance, remittance tracking, daily delivery success rates, and KPI dashboards. I also analyzed branch performance by tracking delivery efficiency, delivery success rates, and operational metrics to help evaluate productivity and identify opportunities for process improvement. This experience strengthened my skills in data management, reporting, spreadsheet organization, formulas, and performance analysis, making Microsoft Excel one of my strongest productivity tools.

I have been using Microsoft PowerPoint since I started college in 2016 and continue to use it today. I use it to create professional presentations for academic projects, business reports, training sessions, church sermons, and meetings. Through years of consistent use, I have developed strong skills in designing visually engaging presentations, organizing content effectively, and incorporating charts, images, animations, and transitions to communicate information clearly and professionally.

I have been using Microsoft Word since I started college in 2016 and continue to use it today. I use it to create reports, research papers, reflection papers, meeting notes, reporting scripts, sermon outlines, professional documents, and other administrative paperwork. I am highly proficient in Microsoft Word and its features, including document formatting, tables, templates, headers and footers, page layouts, and document organization. It has become one of my primary productivity tools for academic, professional, and ministry-related work, helping me create accurate, well-structured, and professional documents efficiently.

I use Canva for personal, professional, and educational purposes to create high-quality PowerPoint presentations, professional PDF resumes, and edit photos. I have been using Canva for more than two years, primarily to design engaging PowerPoint presentations for my church's Sunday services, where I deliver sermons. I also use Canva extensively in my graduate studies for my Master of Arts in Education, major in Administration and Supervision, to create professional presentations and academic materials. These experiences have strengthened my ability to produce clear, visually appealing, and impactful designs that effectively communicate information to diverse audiences.