Rina
Quality Assurance Analyst Lead | SME Operations | Trust & Safety Operations | Ca
Verified
Overview
Looking for any work (8 hours/day)
at $9.42/hour ($1,818.18/month)
Bachelor's degree
Last Active
June 30th, 2026 (10 days ago)
Member Since
May 29th, 2026
Profile Description
Quality Assurance and Operations professional with 10+ years of experience in BPO, Trust & Safety support operations, quality evaluation, policy compliance, performance calibration, and specialist coaching. Proven track record in conducting quality inspections, analyzing complex cases, driving process alignment, improving accuracy rates, and delivering actionable feedback to stakeholders. Experienced in policy interpretation, quality monitoring, root cause analysis, reporting, and cross-functional collaboration to improve operational performance and data quality.
Top Skills
Office and Administration » Data Analytics
Experience: 10+ years
Office and Administration » Data Entry
Experience: 10+ years
Office and Administration » Team Leadership
Experience: 10+ years
Other Skills
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Naga, Cebu
- Tests Taken
- IQ
- Score: 74
- DISC
- Dominance: 35%
- Influence: 16%
- Steadiness: 36%
- Compliance: 13%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.