Wendell

Technical Support Engineer

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Overview

Looking for full-time work (8 hours/day)

at $5.82/hour ($1,120.00/month)

Bachelors degree

Last Active

June 26th, 2026 (today)

Member Since

May 28th, 2026

Profile Description

Technical Support Engineer with 9+ years of experience providing L1/L2/L3 support for enterprise contact center platforms. Experienced in troubleshooting, root cause analysis, log analysis, customer i ---------- management, and cross-functional collaboration across Genesys Cloud, Genesys Engage, and PureConnect environments. Skilled in supporting routing, IVR, SIP, reporting, administration, and infrastructure-related issues.

Top Skills

Experience: Less than 6 months

Experience: 5 - 10 years

Experience: 5 - 10 years

Provided technical support across all of the Genesys contact center platforms which are Genesys Cloud, Genesys Engage and Pure Connect

Other Skills

Basic Information

Age
39
Gender
Male
Website
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Address
Paranaque, Metro Manila
Tests Taken
None
Government ID
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