Karl
Customer Service Representative, Technical Support Expert, Team Lead
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.30/hour ($640.00/month)
High school diploma
Last Active
July 2nd, 2026 (21 days ago)
Member Since
May 28th, 2026
Profile Description
I am a versatile Customer Service Representative and Technical Support Expert dedicated to transforming complex technical challenges into seamless customer experiences. My commitment to driving technical resolutions and maintaining exceptional service standards in my previous role led to my promotion to Associate Supervisor. In this leadership capacity, I bridged the gap between advanced technical troubleshooting and team management, coaching frontline agents, handling high-level escalations, and optimizing support workflows. I bring a powerful blend of technical acumen, customer-centric problem solving, and proven leadership to every team I join.
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Served as a Technical Support Expert, consistently exceeding performance metrics by resolving complex hardware, software, and network issues. Recognized for strong technical acumen, exceptional problem-solving, and a natural ability to guide peers, resulting in a well-deserved promotion to Associate Supervisor.
Customer Support » Customer Service
Experience: 2 - 5 years
Excelled as a Customer Service and Account Care Representative, managing high-value customer accounts, resolving complex billing and service issues, and consistently driving customer retention. Demonstrated strong communication and conflict-resolution skills that directly led to a promotion to Associate Supervisor.
Other Skills
Basic Information
- Age
- 23
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Noveleta, Cavite
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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