General Virtual Assistant | Reliable Admin Support & Data Entry

Handled accurate and timely data entry tasks to support daily operations in a telecommunications retail environment and virtual assistant role. Responsible for maintaining organized records, updating databases, and ensuring data integrity across customer and business transactions.

Worked as an OIC (Officer-in-Charge) Store Specialist responsible for overseeing daily store operations, assisting customers with telecom products and services, and handling sales transactions. Demonstrated strong time management by prioritizing multiple tasks, meeting daily targets, managing customer concerns efficiently, and ensuring smooth store operations in a fast-paced environment. Maintained accurate records, coordinated with team members, and delivered excellent customer service while meeting deadlines.

Skilled in social media management, including content scheduling, basic graphic creation, audience engagement, message handling, and performance monitoring.

Skilled in using Canva for creating social media graphics, presentations, marketing materials, and visually appealing content.

Worked as a part-time Virtual Assistant providing administrative and operational support to ensure smooth daily business processes. Managed email correspondence, scheduled appointments, organized digital files, handled data entry, conducted internet research, and assisted with customer inquiries. Maintained accurate records, completed tasks on time, and provided reliable support to improve productivity and workflow efficiency.

Skilled in calendar management, including scheduling appointments, coordinating meetings, organizing deadlines, and ensuring efficient time management.

Managed email correspondence by organizing inboxes, responding to inquiries, prioritizing urgent messages, forwarding important updates, and ensuring timely follow-ups to maintain smooth communication and workflow efficiency.

Experienced in providing excellent customer service by assisting customers with inquiries, resolving complaints, processing transactions, and ensuring customer satisfaction. Skilled in communication, problem-solving, multitasking, and handling customer concerns professionally in fast-paced environments. Able to build positive relationships with customers while maintaining company standards and achieving service goals.

Experienced in providing administrative and operational support through both Virtual Assistant and telecom industry roles. Skilled in email management, data entry, scheduling, file organization, customer service, and record management. Managed email correspondence by organizing inboxes, responding to inquiries, prioritizing urgent concerns, and ensuring timely follow-ups for smooth communication.

Skilled in scheduling, including coordinating appointments, managing timelines, arranging meetings, and ensuring tasks are completed on time.