Rafael

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Overview

Looking for full-time work (8 hours/day)

at $4.95/hour ($960.00/month)

Bachelor's degree

Last Active

July 9th, 2026 (13 days ago)

Member Since

May 27th, 2026

Profile Description

BPO industry veteran and VA

Top Skills

Customer Support » Technical Support

Experience: Less than 6 months

Helped customers navigate and understand tech features like: app usage, data backup, device info transfer, data recovery, initial installation, re-installation, troubleshooting, and setup.

Customer Support » Customer Service

Experience: 5 - 10 years

Veteran in the customer service position: handling customer complaints and de-escalation, bill explanation and resolution, customer retention.

Office and Administration » Quality Assurance

Experience: 1 - 2 years

Created the criteria for quality. Assessed customer service calls, emails, & chat.

Other Skills

Marketing » Content Creation » Podcast Content Creation

Experience: 1 - 2 years

I have experience running podcasts from pre-production to post. Making logos, running interviews, audio editing, and publishing.

Marketing » Content Creation » Video Content Creation

Experience: 2 - 5 years

I run Feature Videography (mini-documentaries) on Instagram where I feature independent creatives and local cultural events.

Basic Information

Age: 35

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 115

Government ID: Sign Up with Pro Account to View

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