E-commerce Support Specialist

Overview

Looking for any work (8 hours/day)

at $5.15/hour ($992.00/month)

Bachelor's degree

Last Active

June 25th, 2026 (yesterday)

Member Since

May 27th, 2026

Profile Description

I help e-commerce brands deliver excellent customer experiences and improve day-to-day store operations through reliable customer support, order management, and digital marketing support.

I have a total of 3+ years of experience in customer-facing and operations roles, with hands-on e-commerce support experience managing 300+ weekly customer inquiries through Zendesk, Sticky, and Shopify. I handle email and chat support, order tracking, follow-ups, issue resolution, and customer retention support while keeping communication clear and professional. I also support digital marketing workflows and customer engagement using Klaviyo, along with content coordination and admin tasks that help businesses stay organized and efficient.

My core tools include Zendesk, Sticky, Klaviyo, Shopify, Google Workspace, Microsoft Office, Notion, Canva, and AI tools like ChatGPT and Canva AI.

I am based in the Philippines and available for full-time work during US business hours. I am looking for a long-term role where I can become a dependable part of your team, support your customers well, and contribute consistently to your business growth.

I take ownership of my work, communicate proactively, and stay organized under pressure. I value consistency, accuracy, and being someone my team can rely on every day.