Overview
Looking for full-time work (6 hours/day)
at $5.66/hour ($818.18/month)
Bachelors degree
Last Active
July 7th, 2026 (5 days ago)
Member Since
May 26th, 2026
Profile Description
Results driven Operations Team Leader with over 9 years of professional experience driving operational excellence, managing cross-functional teams, and optimizing team performance. Proven track record in high-stakes environments, spanning client relationship management (BURs/CBRs), risk and fraud mitigation, and complex financial analysis, technical support management and healthcare related services.
Adept at fostering a highly collaborative, productive work culture while navigating both customer experience and technical escalation landscapes. Known for bridging the gap between data-driven insights and people-centric leadership to consistently exceed client SLAs.
Top Skills
Accounting » Accounts Receivable
Experience: 2 - 5 years
Customer Support » Technical Support
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 5 - 10 years
Other Skills
Customer Support » Content Management
Experience: 2 - 5 years
Customer Support » Customer Service » Fraud detection
Experience: 1 - 2 years
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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