Virtual Assistant | Customer Support | Cold Caller/Appointment Setter
I can help you with:
• Administrative Support
• Customer Service & Client Support
• Appointment Setting
• Calendar Management
•
• Data Entry & Record Keeping
• Billing & Collections
• CRM Updates & Customer Follow-ups
• File Organization & Documentation
• Sales Support
• Internet Research
Why hire me?
• Over 1 year of BPO customer service experience
• Experience as a Cold Caller / Sales Development Representative
• Strong communication and interpersonal skills
• Detail-oriented and highly organized
• Able to work independently with minimal supervision
• Fast learner and adaptable to new tools and processes
Tools I use:
• Google Workspace (Gmail, Docs, Sheets, Calendar, Drive)
• Microsoft Office
• Trello
• Zoom
• Microsoft Teams
• Canva
• CapCut
• Adobe Acrobat PDF
• AI Productivity Tools
• Softphones & Dialers
I am committed to providing reliable support, maintaining professionalism, and helping businesses improve efficiency and customer satisfaction.
Experience: Less than 6 months
Calling and qualifying leads and doing live transfers
Experience: Less than 6 months
Calling and qualifying leads, and doing live transfers.
Experience: 1 - 2 years
I have handled different accounts in the BPO industry. Those are US-based clients; the campaigns are: - Healthcare - Financial - Identity Theft and Device Protection
Experience: Less than 6 months
Cold calling, qualifying leads, and doing live transfers.
Experience: Less than 6 months
Answering inbound calls, assisting members with everything such as benefits, co-pays, prescriptions, and searching for in-network providers in their area, and helping them log in to their members' portal, etc.
Experience: Less than 6 months
I have enrolled in the Medical VA Course since I have a background in healthcare in the USA, the training was detailed, and terminologies are already familiar to me, even the process there was a HIPAA Certification as well with tools navigation. I am a fast learner and eager to start this career in the medical industry. If no one hires me, how can I gain the experience? Plus, I am resourceful and know how to use AI productivity tools. Try me so I can prove it! Wink!
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