Social Media Manager and Marketing and Sales Specialist

Experienced in handling inbound sales inquiries from customers through chat, and phone calls. Skilled in responding quickly to potential buyers, providing accurate product information, quotations, and recommendations, and guiding customers through the purchasing process. Strong ability to build trust, address customer needs, and consistently convert inquiries into successful sales with minimal supervision.

Experienced in managing day-to-day sales operations including handling customer inquiries, monitoring order processing, and maintaining accurate product listings on Facebook Marketplace and TikTok. Skilled in organizing sales flow from inquiry to closing, ensuring timely responses, and supporting consistent monthly sales performance. Able to track customer needs, coordinate follow-ups, and maintain smooth communication between buyers and business operations to help achieve sales targets with minimal supervision.

I have 2–5 years of experience in Social Media Management, primarily handling local clients through Facebook and TikTok platforms. My experience includes content posting, customer engagement, inquiry handling, online listing management, and basic social media marketing. I would rate my proficiency as 3 out of 5, as I can work independently on core tasks but may still require minimal guidance when handling international clients, advanced strategies, or unfamiliar workflows. I am adaptable, eager to learn, and continuously improving my skills to become more proficient in managing global accounts and digital marketing campaigns.