Sharlyn

STR Operations Specialist & Executive Support

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Overview

Looking for full-time work (8 hours/day)

at $6.64/hour ($1,280.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (6 days ago)

Member Since

May 21st, 2026

Profile Description

I’m a highly adaptable and detail-oriented professional with experience in executive assistance, healthcare customer support, short-term rental operations, and marketing support. Over the years, I’ve worked in fast-paced environments where strong communication, organization, multitasking, and problem-solving were essential in keeping operations running smoothly.

I’ve supported executives, managed guest and client communications, coordinated teams, handled scheduling and administrative workflows, and assisted with social media and operational support across different industries. I’m comfortable working independently, learning new systems quickly, and taking initiative when solving problems or improving processes.

As a worker, I want to be known as someone dependable, proactive, and easy to work with — someone who takes ownership of responsibilities, communicates clearly, stays calm under pressure, and genuinely cares about delivering quality work. I’m also a fast learner who’s always willing to grow, improve, and build long-term value within a company.

Top Skills

Professional Services » Management Services » Property Management

Experience: 2 - 5 years

- Managed daily operations including reservations, guest communications, maintenance, and resolving any issues promptly - Managed 10 short-term rental properties across Airbnb, VRBO, and Booking.com, ensuring high occupancy and guest satisfaction - Support accounting tasks (expense tracking, invoice updates, discrepancy reporting). - Troubleshoot property-level issues, identify areas for improvement, and provide actionable recommendations - Support property marketing and tenant onboarding processes, and manage listing accuracy across Airbnb, Booking.com, Expedia, etc.

Customer Support » Healthcare

Experience: 1 - 2 years

- Handled 80–100 inbound/outbound calls daily, resolving insurance, appointment, and benefits inquiries with a 95% first-call resolution rate. - Address member concerns and clarify insurance benefits, ensuring all information provided is accurate, clear, and compliant with company and regulatory standards. Maintain accurate and confidential patient or member records in internal systems, documenting calls, inquiries, and resolutions in detail. - Coordinate with healthcare providers, billing departments, and clinical teams to relay time-sensitive information and resolve member issues efficiently.

Office and Administration » Executive Assistance

Experience: 2 - 5 years

- Provided high-level executive and administrative support to the CEO and management team, ensuring smooth coordination of daily operations and company projects. - Oversaw project timelines, deliverables, and performance metrics, ensuring all milestones were met according to client and company standards. - Supported marketing initiatives, including drafting content for blogs, newsletters, and social media campaigns. - Monitored workflow efficiency and identified process improvements to streamline administrative and operational systems.