Client Support & Operations Specialist

Accurate and efficient in encoding, updating, and managing records and databases.

Skilled in handling day-to-day office tasks such as documentation, coordination, and workflow support.

Strong communication and negotiation skills with experience in customer handling, upselling, account management, relationship building and achieving sales targets while maintaining excellent customer satisfaction.

Managing appointments, schedules, and coordination tasks effectively.

Experienced in organizing, responding, and prioritizing emails in professional settings.

Strong ability to communicate clearly and professionally with clients through email, chat, and calls

Comfortable using Google tools for collaboration, documentation, and reporting.

Experienced in handling client concerns, providing support, and ensuring customer satisfaction in fast-paced environments.

Experienced in managing client accounts, handling inquiries, maintaining accurate records, and ensuring strong client relationships through clear communication and efficient problem-solving.

Able to assess issues quickly and provide effective, practical solutions.

Trusted in handling sensitive client and company information professionally.